Inefficient People Always Make Excuses

Proverbs 22:13, “The slothful man saith, There is a lion without, I shall be slain in the streets.”

Proverbs 6:10-11, “Yet a little sleep, a little slumber, a little folding of the hands to sleep: So shall thy poverty come as one that travelleth, and thy want as an armed man.”

I not too long ago filed a complaint against the Better Business Bureau in Pensacola with The Office Of The Attorney General for Florida. Their office is located in Tallahassee. The woman on the phone at the BBB gave me a hard time. She was belligerent and a snob. I am a person with disabilities, and am now considered a senior citizen. The woman had sent me three emails earlier that morning, which confused me. I couldn't just read them. I had to login at their BBB website to read each communication.

In one of her messages she said they were closing my case against a local financial institution. She had stated the reason why, with which I disagreed. When I called she was unkind to me, harsh and insisted that she didn't say what I had read. I knew that she was wrong, but because she was pressuring me I couldn't login and think clearly enough to find the message in question, She pressured me to get off the phone. She clearly couldn't have cared less.

After she rushed me off the phone, and I could take my time, I found the message and confirmed that in fact she had said exactly what I thought she had said. I tried to file a complaint against her with the BBB, but they dissed me and never bothered to return my phone message. So, I search online where to file a complaint against the BBB for giving me a hard time, and for wasting my time in the first place. I was directed to The Office Of The Attorney General Of Florida. I believe it was a frivolous matter, compared to some of the serious cases they no doubt receive, but I believe the way we treat others is important.

In fairness to myself, I don't know what kind of cases that The Office Of The Attorney General handles. My complaint was more than just hurt feelings. The woman at the BBB gave me a hard time as a person with disabilities. I had plainly told her that I am taking several different prescription medications and my mind doesn't think as fast. She was cold and didn't care, pressuring me to get off the phone. She should have been kind and told me to take my time to find the message she had sent me. She could have said she was going to grab a cup of coffee while I looked. At a minimum, she could have invited me to call her back as soon as I found the message. But instead she was calloused and belligerent toward me, making things more difficult. I have a right to complain when someone mistreats me.

When I sent an official email complaint to The Office Of The Attorney General, no one ever responded. So, weeks later I mailed a letter to The Office Of The Attorney General that took me over one hour to compose, carefully articulated. A couple weeks later I received a voicemail from the manager of The Office Of The Attorney General, saying she apologized for their lack of response. She made the lame excuse that their office receives 400 complaints every day, but she only has 7 employees working on staff. That is totally unacceptable for a government agency! Pastor Jack Hyles (1926-2001) said it best: “The most important job is the one that doesn't get done.”

The manager of The Office Of The Attorney General promised me twice that someone would respond to my complaint the very next day, but no one ever bothered to do so. I never heard back from anyone. If they had any decency and were ethical, and truly cared upon the citizens of Florida, somebody would have responded of nothing else just to let me know that they cannot help me. It's called being courteous. I cannot read minds! I do not know what type of cases they handle. Where do they draw the line between serious and frivolous complaints? How am I supposed to know?

I thought my situation with the BBB was important enough to spent hours composing my message to them, and paying for postage, and taking my time to drive down to the mailbox to send them my complaint letter. The least The Office Of The Attorney General could (and should) have done is to dignify me as a human being by replying. In hindsight, I can only conclude that they thought my complaint wasn't worth their time, but it was (and is) important to me. I was horribly mistreated by the BBB. They were impatient with me. They dismissed my case without even bothering to talk to me first. That is rude and no way to do things.

When the woman in charge at The Office Of The Attorney General made the excuse that she only had 7 employees, and receives 400 complaints each day, I thought of a passage of Scripture from Proverbs 22:13, “The slothful man saith, There is a lion without, I shall be slain in the streets.” In other words, people make excuses instead of getting things done. Shame on The Office Of The Attorney General for making excuses. I had also included a gospel tract by military chaplain David Rutkin.

I am not calling the woman who contacted me lazy. I'm sure that she works very hard. She didn't leave her name in the voicemail. She just said that she is in charge of 7 employees, and her office handles incoming complaints at The Office Of The Attorney General. But I do sincerely feel that she is inefficient and never should have told me she doesn't have enough employees to get the work done. That is really bad. I wrote this blog to emphasize the importance of little things. Nothing is unimportant! Never make excuses.

There's Nothing More Contemptible Than Lazy Police

When I lived in Chicago and was in my mid twenties around 35 years ago, a punk in a moment of road-rage punched his fist through my driver's window in anger. I was obeying the speed limit, but he wanted me to go faster. My blood was everywhere because the capillaries in the face carry lots of blood. I went to the local hospital and called 911. When the two lazy, worthless, incompetent police officers showed up, they made excuses and refused to go arrest the punk. They did nothing. God will hold them accountable in eternity.

One of the wicked police officers told me that he understood that when someone's rips a page out of your book, you want that individual to burn on Hell. Then the other trashy officer said that they just had an incident of a man in a tavern shoving an icepick into another man's eye, and that they had more important matters to deal with thine mine. What evil lazy men! Sadly, this is the world in which we live. The works of the flesh have always plagued humanity since the beginning when Cain murdered his innocent brother Abel.

Chicago's history is tarnished with corrupt politics, abusive police, dishonest detectives and crooked judges. Chicago is awash with police brutality, beaten confessions, spousal abuse by cops, tampering with evidence, wrongful convictions, bribes, et cetera. Ecclesiastes 5:8, “If thou seest the oppression of the poor, and violent perverting of judgment and justice in a province, marvel not at the matter: for he that is higher than the highest regardeth; and there be higher than they.” Nothing escape God's eyes. Hebrews 4:13, “Neither is there any creature that is not manifest in his sight: but all things are naked and opened unto the eyes of him with whom we have to do.”

All my life I have heard inefficient people grasp for every excuse they could find in an attempt to justify their inefficiency. It's no way to do things!